Customer Satisfaction Survey

Recently, you may have dialed 911 because you, your family, or someone in the community required the assistance of the Fire Department. The Big Bear Lake Fire Protection District takes great pride in the service we provide to you and the community. We are constantly seeking ways to improve service to our customers. To assist us, we ask you to evaluate our level of service by completing and returning this survey. Thank you for your assistance. It was our honor to serve you.

If you would like to be contacted by a Fire Department representative, please provide us with the following information:
1. Fire Department personnel responded promptly.






2. Fire Department personnel were courteous and helpful. .






3. Fire Department personnel took time to explain their actions.






4. Fire Department personnel were professional in appearance.






5. Overall I was satisfied with the Department's service.